maintenance our process
Our Proven Process
Recipe for success
We’ve been helping clients realize the key to enjoying the Florida lifestyle is to have a trusted team looking after their home. We have an important job to do, and so do you. Please take your time getting to know this process. We’ll develop a comprehensive plan of care for your home to allow for timely repairs and maintenance, freeing you up to enjoy your favorite activities.
Signing up for MPS
An initial site visit to your residence is conducted. Here we discuss all of the benefits of MPS, do a walkthrough to gain an understanding of the property and discuss any additional requests you might have ie., renovations or upgrades to the property. This is the first step in establishing a relationship that will be built on knowledge, transparency and trust. You will be provided with a MPS contract to review and sign to become part of the MPS family, where we will ensure your Luxury home is well cared for.
First Home Evaluation
Welcome to your first home evaluation. Here, we send in our team, to perform, inspect and produce a report, identifying all maintenance issues.
This report has a numeric ranking system, dividing issues reported into 5 categories:
1 = Urgent Top Priority
2 = Recommended to be done now
3 = General Maintenance
4 = Cosmetic issues / opportunities
5 = Large projects / Remodeling
We review our findings with you and proceed with necessary repairs.
This is the beginning of creating a comprehensive plan of care for your home.
Second home evaluation
This takes place 6 months after the first home evaluation. We come in and repeat the process all over, to stay on top of all routine maintenance and keep your home in the greatest shape possible. We produce another inspection report, with a list of recommended repairs, to then execute repairs on. At this point , we have captured and headed off costly repairs, and continue to do so through preventative maintenance
Routine visits and recurring service
In addition to the two home evaluations, we will routinely inspect the home to head off expensive emergency repairs. If the homeowner becomes aware of needed repairs between inspections, the homeowner contacts us, and we spring into action to guarantee a safe and structurally sound home.
Every home has recurring or occasional maintenance, service, and repair upkeep needs. i.e., Lawncare, Landscaping, Pool Maintenance, Air Conditioning, Heating, Plumbing, Driveway Sealing, Roofing, Window Cleaning, etc. At completion, most homeowners have no idea whether the service was performed correctly and whether it was a fair price.
We manage the process from A to Z. We identify the right service provider and negotiate the price. Upon homeowner approval, we schedule the service professional and meet them at the home. From there, we verify the service was performed correctly. Upon quality inspection and verification, we pay the service provider on behalf of the homeowner. We are the homeowner’s ONE contact for 100% of their service, maintenance, and home repair needs.
The homeowner receives one monthly itemized service report of services performed. No more having to pay individual providers and cutting multiple checks. We process all of our payments via credit card, check or ACH.
We hope that you are now familiar with our process, but of course you may need to know more.
We look forward to getting all of your questions answered whenever you’re ready.
Feel free to connect with us and set up an appointment.